Last updated: 08/07/2026
This policy outlines the principles for pricing, payment methods, payment schedules, and confirmation of payments for products, OEM/ODM projects, and services provided by Minh Anh.
1. Payment Basis
Payments are made based on confirmed quotations, purchase orders, contracts, or proforma invoices. These documents specify the product, quantity, unit price, currency, taxes, related costs, and payment terms.
2. Payment Methods
The primary method is bank transfer to the account named Minh Anh listed on the transaction documents. Cash payments or other methods apply only upon written confirmation. Customers must not transfer funds to personal accounts or accounts not appearing on official documents.
3. Payment Schedule
The deposit ratio, milestone payments, and balance due before shipment are determined per order. Projects requiring mold development, sample production, packaging design, or special raw material procurement may require an advance payment before commencement. Production timelines begin after full payment and necessary data have been received.
4. Currency, Taxes, and Bank Fees
The payment currency is specified in the quotation or contract. Taxes, transfer fees, intermediary bank charges, and exchange rate differences are allocated according to agreed terms and applicable regulations. Customers must include the correct order number or invoice number in the transfer reference.
5. Confirmation and Reconciliation
Payment is considered complete once funds are credited to Minh Anh’s account. We provide appropriate documentation as required. If transfer details are incorrect or incomplete, both parties will reconcile before confirming payment.
6. Late Payments and Refunds
Late payments may delay production, delivery, or result in additional costs as stipulated in the contract. Valid refunds will be processed via the original payment method after reconciliation; processing times by banks are beyond Minh Anh’s control.
Contact
For assistance or clarification regarding this policy, please contact us:
Da Phuc Hamlet, Van Giang Commune, Hung Yen Province, Vietnam Phone
+84 983 05 9999 Email
minhanhfactory.com@gmail.com
